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Hotel il Convento-Cookie Policy
Go to the Privacy Policy page
What cookies are
Cookies consist of portions of code installed in the browser that assist the Owner in providing the Service according to the purposes described. Some of the purposes for which Cookies are installed may also require the User's consent.
When the installation of Cookies is based on consent, such consent can be freely revoked at any time by following the instructions contained in this document.
Definitions and legal references
Personal Data (or Data)
Personal data is any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.
Usage Data
This information is collected automatically through this Website (including third-party applications integrated into this Website), including: the IP addresses or domain names of the computers used by the User who connects to this Website, the URI (Uniform Resource Identifier) addresses, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example, the time spent on each page) and the details relating to the itinerary followed within the Application, with particular reference to the sequence of pages visited, the parameters relating to the operating system and the IT environment of the User.
User
The individual using this Website who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Controller (or Controller )
The natural person, legal person, public administration or any other body that processes personal data on behalf of the Data Controller, as set out in the privacy policy.
Data Owner (or Owner)
The natural person, legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data and the tools used, including the security measures relating to the operation and use of this Website. The Data Controller, unless otherwise specified, is the owner of this Website.
This Website (or this Application)
The hardware or software tool by which the Personal Data of Users is collected and processed.
Service
The Service provided by this Website as defined in the relevant terms (if any) on this site/application.
European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document shall be deemed to extend to all current member states of the European Union and the European Economic Area.
Cookie
Small portion of data stored within the User's device.
Legal References
The privacy policy is drafted on the basis of multiple legislative systems, including articles 13 and 14 of Regulation (EU) 2016/679.
Unless otherwise specified, this privacy policy concerns only this Website.
Technical and aggregate statistics cookies
Activities strictly necessary for operation
This Website uses Cookies to save the User's session and to carry out other activities strictly necessary for the operation of this Website, for example in relation to traffic distribution.
Activities for saving preferences, optimization and statistics
This Website uses Cookies to save browsing preferences and optimize the User's browsing experience. These Cookies include, for example, those for setting the language and currency or for the management of statistics by the Owner of the site.
Other types of Cookies or third-party tools that may be installed
Some of the services listed below collect statistics in aggregate and anonymous form and may not require the consent of the User or may be managed directly by the Owner - depending on how they are described - without the help of third parties.
If among the tools indicated below there are services managed by third parties, these may - in addition to what is specified and also without the knowledge of the Owner - perform tracking activities of the User. For detailed information on this, it is advisable to consult the privacy policy of the listed services.
Interaction with live chat platforms
This type of service allows interaction with live chat platforms, managed by third parties, directly from the pages of this Website. This allows the User to contact the support service of this Website or for this Website to contact the User while browsing its pages.
If an interaction service with live chat platforms is installed, it is possible that, even if the Users do not use the service, it collects Usage Data relating to the pages in which it is installed. Furthermore, live chat conversations may be recorded.
Interaction with social networks and external platforms
This type of service allows interaction with social networks, or other external platforms, directly from the pages of this Website.
The interactions and information acquired by this Website are in any case subject to the User's privacy settings relating to each social network.
If an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, the same collect traffic data relating to the pages in which it is installed.
Facebook Buttons (Meta Platforms, Inc.)
The Facebook buttons and social widgets are services of interaction with the social network Facebook, provided by Meta, Inc.
Personal Data collected: Cookies and Usage data.
Place of processing: EU – Privacy Policy.
Instagram Buttons (Meta Platforms, Inc.)
The Facebook social buttons and widgets are services of interaction with the social network Facebook, provided by Meta, Inc.
Personal Data collected: Cookies and Usage data.
Place of processing: EU – Privacy Policy
X button and X social widgets (Twitter, Inc.)
The X button and X social widgets are services of interaction with the social network Twitter, provided by Twitter, Inc.
Personal Data collected: Cookies and Usage data.
Place of processing: EU – Privacy Policy.
Statistics
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to track User behavior.
Google Analytics (Google Inc.)
Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses Personal Data, collected anonymously on this site, for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google.
During data collection, Google Analytics does not record or store IP addresses.
Analytics provides approximate geographic location data by deriving the following metadata from IP addresses: city (plus derived latitude and longitude of the city), continent, country, region, subcontinent (and ID-based equivalents). For EU traffic, IP address data is used exclusively for the derivation of geographic location data before being deleted. It is not recorded, made accessible or used for any other purpose.
EU DATA IS COLLECTED IN THE EU
For more information open the following link
Personal Data collected: Cookies and Usage Data.
Place of processing: EU – Privacy Policy – Opt Out.
Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, it collects traffic data relating to the pages in which it is installed.
Room Cloud
Room Cloud is the Channel Manager and Booking Engine for hotels and apartments
Place and processing: EU - Privacy Policy
Trip Advisor Inc.
TripAdvisor is a website where people can read and write reviews of hotels, restaurants and tourist attractions. It is useful for finding advice and opinions of other travellers before booking a holiday.
Place of processing: EU - Privacy Policy
CA Customer Alliance GmbH
Customer Alliance is a tool that helps generate more reviews, increase online reputation and automate customer communication.
Place of processing: EU (Berlin) – Privacy Policy
YouTube Video Widget (Google Inc.)
YouTube is a video content viewing service managed by Google Inc. that allows this Website to integrate such content within its pages.
Personal Data collected: Cookies and Usage data.
Place of processing: EU – Privacy Policy.
Google Fonts (Google Inc.)
Google Fonts is a typeface visualization service provided by Google Inc. that allows this Website to integrate such content into its pages.
Personal Data collected: Usage data and various types of Data as specified in the privacy policy of the service.
Place of processing: EU – Privacy Policy.
How can I express consent to the installation of Cookies?
With the Cookie management tool, present on all pages of the site, it is possible to manage the preferences for tracking advertising tools. The Owner, therefore, recommends that Users use these resources in addition to the information provided in this document.
In addition to what is indicated in this document, the User can manage preferences relating to Cookies directly within their own browser and prevent – for example – third parties from installing them.
Through the browser preferences it is also possible to delete Cookies installed in the past, including the Cookie in which the consent to the installation of Cookies by this site is possibly saved. The User can find information on how to manage Cookies with some of the most popular browsers, for example, at the following addresses:
With reference to Cookies installed by third parties, the User can also manage their settings and revoke consent by visiting the relative opt-out link (if available), using the tools described in the third party's privacy policy or by contacting the third party directly.
Without prejudice to the foregoing, the User may use the information provided by EDAA (EU), Network Advertising Initiative (EU) and Digital Advertising Alliance (EU), DAAC (Canada), DDAI (Japan) or other similar services. With these services it is possible to manage tracking preferences for most advertising tools. The Owner, therefore, recommends that Users use these resources in addition to the information provided in this document.
Consequences of refusing consent
Users are free to decide whether or not to give their consent. However, please note that Tracking Tools allow this Application to provide a better experience and advanced features to Users (in line with the purposes outlined in this document). Therefore, in the absence of the User's consent, the Owner may not be able to provide the relevant features.
Data Controller
Maria Chiara Mastrogiacomo – Via Manzoni, 157/ab - 80123 - Naples.
Email address of the Data Controller:
For any clarification, information,
exercise of the rights listed in this information,
contact the Data Controller at the following email:
The only personal data held by the data controller, collected directly by this site, (name and email address) are linked only to the email service in order to receive a response.
Any specific reference to Cookies and tracking systems installed by third parties is to be considered indicative. To obtain complete information, the User is invited to consult the privacy policy of any third-party services listed in this document.
Given the objective complexity of identifying technologies based on Cookies, the User is invited to contact the Owner if he or she wishes to receive any further information regarding the use of Cookies themselves through this Website.
